Privacy Policy

1. Introduction

RISIANS ACCOUNTING & TAX CONSULTANCY L.L.C ("Risians Accounting," "we," "us," or "our") is committed to protecting your privacy and safeguarding your personal data. This Privacy Policy explains how we collect, use, disclose, store, and protect information when you visit our website https://risiansaccounting.com/, contact us, or use our accounting, tax, auditing, and advisory services.

This policy is prepared in accordance with the UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (PDPL) and other applicable laws in the United Arab Emirates.

By using our website or services, you agree to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

• Full name, job title, and company name
• Email address, phone number, and postal address
• Business and financial information shared for accounting, tax, audit, or advisory engagements
• Trade license details, tax registration numbers (TRN), and corporate documents
• Bank account and payment details required to deliver our services
• Any information you submit through contact forms, enquiries, or email correspondence

2.2 Information Collected Automatically

• IP address, browser type, and device information
• Pages visited, time spent, and referral sources
• Cookies and similar tracking technologies (see Section 8)

2.3 Information From Third Parties

• Information from government authorities such as the Federal Tax Authority (FTA) where relevant to your engagement
• Information from business partners, referral sources, or publicly available records

3. How We Use Your Information

We use your information for the following purposes:

• To provide accounting, bookkeeping, tax consultancy, VAT, corporate tax, and audit services
• To respond to enquiries and communicate with you about your engagement
• To prepare and file statutory returns and reports with relevant authorities
• To process payments and manage billing
• To comply with legal, regulatory, and professional obligations
• To improve our website, services, and customer experience
• To send service updates, newsletters, or marketing communications where you have consented

4. Legal Basis for Processing

We process your personal data on one or more of the following grounds:

• Your consent
• Performance of a contract or service engagement with you
• Compliance with a legal or regulatory obligation
• Our legitimate business interests, provided these do not override your rights

5. Disclosure of Information

We do not sell your personal data. We may share your information with:

• Government and regulatory authorities, including the Federal Tax Authority, where required
• Auditors, legal advisors, and professional consultants engaged on your matter
• IT, hosting, and software service providers who support our operations under confidentiality obligations
• Banks and payment processors to complete transactions
• Any party where disclosure is required by law, court order, or regulatory request

All third parties are required to keep your information secure and use it only for the agreed purpose.

6. Data Storage and Cross-Border Transfers

Your information is stored on secure servers and, where applicable, with trusted service providers. Some data may be transferred to or processed outside the UAE. Where this occurs, we take reasonable steps to ensure your data receives an adequate level of protection consistent with UAE law.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration. These include access controls, encryption where appropriate, secure storage, and confidentiality agreements with staff and partners. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.

8. Cookies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance your browsing experience. You can control or disable cookies through your browser settings. Disabling cookies may affect certain features of the website.

9. Data Retention

We retain your personal data only as long as necessary to fulfil the purposes outlined in this policy, including to meet legal, accounting, tax, and regulatory requirements. Financial and tax records are retained for the minimum period required under UAE law. Once no longer required, data is securely deleted or anonymized.

10. Your Rights

Subject to applicable law, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate or incomplete data
• Request deletion of your data, where legally permitted
• Object to or restrict certain processing
• Withdraw consent at any time, without affecting prior lawful processing
• Request transfer of your data to another party where applicable

To exercise these rights, contact us using the details in Section 12.

11. Children's Privacy

Our services and website are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors.

12. Contact Us

Questions, concerns, or requests regarding this Privacy Policy:

13. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The revised version will be posted on this page with an updated effective date. We encourage you to review this policy periodically.